2018 Lexus LS 500h Recall

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Frequently Asked Questions

Frequently Asked Questions

11 common questions answered

What are the known NHTSA recalls for a 2018 Lexus LS 500h?
The NHTSA has issued four recalls affecting the 2018 Lexus LS 500h: three related to the fuel pump and one related to the brake booster pump, all documented by Toyota/Lexus and NHTSA. Fuel pump recalls warn that a failing fuel pump can cause the engine to stall while driving, increasing crash risk; remedy: dealers will replace the fuel pump assembly with an improved unit free of charge (Toyota recall numbers include 20TA02, 20TB02, 20LB01 and Lexus 20LA01). The brake booster pump recall warns of potential deactivation of Vehicle Stability Control and loss of braking assist; dealers will inspect and replace the pump if needed at no cost (Lexus recall numbers K2F/KLF). All information above is from NHTSA records; for questions you may also contact Lexus at 1-800-255-3987 or Toyota at 1-888-270-9371.
How do I check if my 2018 Lexus LS 500h has an open recall?
You can check open recalls by entering your VIN on NHTSA.gov or bring your vehicle to Nalley Lexus Smyrna and we will check for free. If you prefer, call our service team or use our online scheduler to schedule service and we will verify recalls, explain any required repairs, and advise on timelines. We also recommend checking any interim notices you may have received in the mail from Toyota/Lexus; if you've received an interim letter you will be notified again when the remedy is available. Nalley Lexus Smyrna uses factory diagnostic tools and OEM parts to confirm recall status and complete repairs free of charge.
How much does a 2018 Lexus LS 500h recall repair cost?
Recall repairs are free — manufacturer-covered remedies for NHTSA recalls cost the vehicle owner $0 when performed at an authorized dealer. At Nalley Lexus Smyrna we perform recall work at no charge using OEM parts and factory-trained technicians, and we can also advise on related maintenance if needed. If you need payment flexibility for any non-recall work, our dealership offers service financing; ask our advisor when you schedule service.
Can I get my 2018 Lexus LS 500h recall fixed at an independent shop or do I need a dealer?
Manufacturer recall repairs must be completed by an authorized franchise dealer to ensure OEM parts and warranty compliance; Nalley Lexus Smyrna is your certified Lexus dealer near Smyrna, GA. Independent shops may not have access to the specific recall remedy parts, factory diagnostic procedures, or the official repair instructions provided through Lexus; to protect safety and maintain compliance, complete recall repairs at our dealership. Schedule service online to have our factory-trained technicians inspect and perform any required recall repairs at no charge: schedule appointment.
How long does a 2018 Lexus LS 500h recall repair take?
Repair time varies by recall: fuel pump replacement or brake booster pump inspection/replacement typically takes a few hours but can vary depending on parts availability. If a remedy part is on backorder you may receive an interim notice; Nalley Lexus Smyrna will notify you when parts arrive and can often prioritize recall repairs to minimize downtime. Use our online schedule service form so we can provide an estimated turnaround and reserve time for your vehicle.
Does an open recall affect my 2018 Lexus LS 500h's trade-in or resale value?
An unresolved recall can negatively impact trade-in and resale because many buyers and dealers check NHTSA recall status before purchase. Resolving recalls at Nalley Lexus Smyrna protects resale value by showing complete manufacturer service records and that OEM recall work was performed at a certified Lexus dealer; you can begin a trade evaluation on our site at sell your car online. For your convenience we also offer service specials (service specials) and parts offers when non-recall maintenance is needed at drop-off.
Safety Risks You Can't Ignore
The safety of drivers and passengers is our top priority, and addressing recalls quickly can prevent dangerous failures on the road. The 2018 Lexus LS 500h has fuel pump recalls documented by NHTSA that warn a failing fuel pump can cause the engine to stall while driving, which significantly raises the risk of a crash, and a separate brake booster pump recall that can lead to loss of braking assist or deactivation of vehicle stability control. At Nalley Lexus Smyrna our factory-trained technicians understand these specific defects and the potential real-world consequences; we use OEM diagnostic tools and genuine Lexus parts to ensure the correct repair is completed. Ignoring a recall can also affect insurance claims and coverage in some cases and may be checked by law enforcement or during safety inspections, so taking immediate action protects you and your passengers. We recommend that owners of the 2018 Lexus LS 500h contact us without delay to confirm recall status and to schedule service — recall repairs are performed free of charge and our service advisors will clearly explain the work and timeline. Nalley Lexus Smyrna is committed to rapid, transparent recall repair so you can drive confidently again.
Your Certified Recall Experts
Nalley Lexus Smyrna is the certified Lexus franchise serving Smyrna, GA and nearby communities including Roswell, Alpharetta, Marietta and the greater Atlanta area, and we are the authoritative local source for Lexus recall information and repairs. Our technicians are factory-trained, maintain Lexus certification, and work with OEM parts and manufacturer diagnostic software for accurate recall remedies. For the 2018 Lexus LS 500h we follow Lexus/Toyota recall procedures exactly as published to ensure repairs meet manufacturer standards and maintain vehicle integrity. When you bring your vehicle to our service center we use official parts lists and repair instructions to complete recall work at no charge; that includes replacing the fuel pump assembly or brake booster pump when necessary. Choosing a certified dealer guarantees that recall work is tracked in manufacturer service records, preserving warranty and resale value. For scheduling convenience use our online schedule appointment tool, and review our current offers on service specials if additional maintenance is needed. Our team provides clear communication, loaner options if available, and support for any insurance or documentation questions related to recalls.
Next Steps for Owners
If you own a 2018 Lexus LS 500h start by checking your VIN on NHTSA.gov or let Nalley Lexus Smyrna check it for you during a no-cost inspection; this is the fastest way to determine if your vehicle is impacted by the fuel pump or brake booster pump recalls issued by Toyota/Lexus. When you arrive at our service center expect a clear inspection process: we will verify recall status, perform required tests, and either complete the remedy during your visit or schedule a follow-up appointment when parts are needed. Typical recall repairs such as fuel pump replacements or brake booster pump inspections/replacements can take a few hours, though exact times depend on parts availability; interim notifications have been used for some fuel pump recalls while improved parts were distributed. To minimize disruption, use our online schedule service form and ask about service financing if you need assistance paying for non-recall items at the same visit. Nalley Lexus Smyrna will also help with paperwork and will document completed recall work in your vehicle's manufacturer service record — a critical step to protect safety and future value.
Protect Your Vehicle Value
Unresolved recalls can reduce trade-in offers and lengthen the time it takes to sell your vehicle, because many dealers and private buyers confirm NHTSA recall status before completing a purchase; resolving recalls at Nalley Lexus Smyrna ensures that your vehicle shows full manufacturer service and that OEM recall work was performed by a certified dealer. For owners of the 2018 Lexus LS 500h, completing the fuel pump or brake booster pump recall repairs preserves resale value and buyer confidence by demonstrating that safety-related issues were addressed properly and recorded in the vehicle history. When you bring the vehicle to our dealership we will provide documentation of the completed recall repair which you can present to potential buyers or dealers. If you are considering trading in your vehicle, start a quick appraisal online at sell your car online and we will factor completed recall repairs into the valuation. Nalley Lexus Smyrna also offers parts specials and service promotions to help with any recommended maintenance beyond the recall work — view service specials — and our staff will explain how completing recalls protects both safety and long-term value.
2018 Lexus LS 500h Recall Summary
These recalls are listed in NHTSA records for the 2018 Lexus LS 500h. To confirm your vehicle status and to schedule a free recall repair with factory-trained technicians, contact Nalley Lexus Smyrna or schedule service online. For reference, Lexus customer service: 1-800-255-3987; Toyota: 1-888-270-9371.

Safety Risks You Can't Ignore

The safety of drivers and passengers is our top priority, and addressing recalls quickly can prevent dangerous failures on the road. The 2018 Lexus LS 500h has fuel pump recalls documented by NHTSA that warn a failing fuel pump can cause the engine to stall while driving, which significantly raises the risk of a crash, and a separate brake booster pump recall that can lead to loss of braking assist or deactivation of vehicle stability control. At Nalley Lexus Smyrna our factory-trained technicians understand these specific defects and the potential real-world consequences; we use OEM diagnostic tools and genuine Lexus parts to ensure the correct repair is completed. Ignoring a recall can also affect insurance claims and coverage in some cases and may be checked by law enforcement or during safety inspections, so taking immediate action protects you and your passengers. We recommend that owners of the 2018 Lexus LS 500h contact us without delay to confirm recall status and to schedule service — recall repairs are performed free of charge and our service advisors will clearly explain the work and timeline. Nalley Lexus Smyrna is committed to rapid, transparent recall repair so you can drive confidently again.

Your Certified Recall Experts

Nalley Lexus Smyrna is the certified Lexus franchise serving Smyrna, GA and nearby communities including Roswell, Alpharetta, Marietta and the greater Atlanta area, and we are the authoritative local source for Lexus recall information and repairs. Our technicians are factory-trained, maintain Lexus certification, and work with OEM parts and manufacturer diagnostic software for accurate recall remedies. For the 2018 Lexus LS 500h we follow Lexus/Toyota recall procedures exactly as published to ensure repairs meet manufacturer standards and maintain vehicle integrity. When you bring your vehicle to our service center we use official parts lists and repair instructions to complete recall work at no charge; that includes replacing the fuel pump assembly or brake booster pump when necessary. Choosing a certified dealer guarantees that recall work is tracked in manufacturer service records, preserving warranty and resale value. For scheduling convenience use our online schedule appointment tool, and review our current offers on service specials if additional maintenance is needed. Our team provides clear communication, loaner options if available, and support for any insurance or documentation questions related to recalls.

Next Steps for Owners

If you own a 2018 Lexus LS 500h start by checking your VIN on NHTSA.gov or let Nalley Lexus Smyrna check it for you during a no-cost inspection; this is the fastest way to determine if your vehicle is impacted by the fuel pump or brake booster pump recalls issued by Toyota/Lexus. When you arrive at our service center expect a clear inspection process: we will verify recall status, perform required tests, and either complete the remedy during your visit or schedule a follow-up appointment when parts are needed. Typical recall repairs such as fuel pump replacements or brake booster pump inspections/replacements can take a few hours, though exact times depend on parts availability; interim notifications have been used for some fuel pump recalls while improved parts were distributed. To minimize disruption, use our online schedule service form and ask about service financing if you need assistance paying for non-recall items at the same visit. Nalley Lexus Smyrna will also help with paperwork and will document completed recall work in your vehicle's manufacturer service record — a critical step to protect safety and future value.

Protect Your Vehicle Value

Unresolved recalls can reduce trade-in offers and lengthen the time it takes to sell your vehicle, because many dealers and private buyers confirm NHTSA recall status before completing a purchase; resolving recalls at Nalley Lexus Smyrna ensures that your vehicle shows full manufacturer service and that OEM recall work was performed by a certified dealer. For owners of the 2018 Lexus LS 500h, completing the fuel pump or brake booster pump recall repairs preserves resale value and buyer confidence by demonstrating that safety-related issues were addressed properly and recorded in the vehicle history. When you bring the vehicle to our dealership we will provide documentation of the completed recall repair which you can present to potential buyers or dealers. If you are considering trading in your vehicle, start a quick appraisal online at sell your car online and we will factor completed recall repairs into the valuation. Nalley Lexus Smyrna also offers parts specials and service promotions to help with any recommended maintenance beyond the recall work — view service specials — and our staff will explain how completing recalls protects both safety and long-term value.

Recall Summary

4 recalls found · All repairs FREE

Fuel Pump

FREE3 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Interim notices informing owners of the safety risk were mailed beginning November 23, 2020. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

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Free recall check · No appointment needed

Fuel Pump3
FREE3 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Interim notices informing owners of the safety risk were mailed beginning November 23, 2020. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Find Out If We Can Help

Free recall check · No appointment needed

Brake Booster Pump1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

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Free recall check · No appointment needed