2020 Lexus ES 350 Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Lexus ES 350?
The NHTSA has issued 12 recalls that may affect the 2020 Lexus ES 350, covering components such as the pre-collision system, fuel pump, steering tie rod, driver knee air bag, fuel tank, and ABS actuator. These recalls include three for Forward Collision Avoidance (PCS unexpectedly applying brakes), five related to fuel pump/fuel system failures that can cause engine stall, one steering tie rod lock nut issue that can affect steering, one driver knee air bag installation concern, one fuel tank/fuel pump expansion recall, and one ABS actuator O-ring issue affecting brake pressure. All information is drawn from NHTSA records and manufacturer notices; Nalley Lexus Smyrna can verify your vehicle’s status and perform free recall repairs with OEM parts and factory-trained technicians.
How do I check if my 2020 Lexus ES 350 has an open recall?
You can check your VIN on NHTSA.gov for official recall status and warnings. Alternatively, bring your VIN to Nalley Lexus Smyrna and we will check at no charge and explain any open recalls and recommended steps—you can schedule service online for a convenient appointment. We also provide interim remedy updates and can advise when remedy parts are available for recalls such as fuel pump replacements (recall numbers include 20TA02 / 20LA01, among others).
How much does a 2020 Lexus ES 350 recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner. Nalley Lexus Smyrna performs recall repairs at no cost using OEM parts and factory-trained technicians; if additional non-recall repairs are needed, we will provide transparent estimates and available service financing so you can get service now and pay later.
Can I get my 2020 Lexus ES 350 recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a certified franchise dealer to ensure OEM parts and proper manufacturer procedures for full compliance and warranty retention. Nalley Lexus Smyrna is a factory-authorized Lexus dealer with OEM diagnostic tools, manufacturer training, and direct access to recall remedy parts; we strongly recommend scheduling at an authorized dealer to ensure the repair is completed correctly and recorded with the manufacturer.
How long does a 2020 Lexus ES 350 recall repair take?
Repair time varies by recall but many manufacturer recall repairs take between one and a few hours; some remedies require parts ordering and may take longer. Nalley Lexus Smyrna will provide an estimated turnaround when you schedule appointment; for multi-step campaigns like fuel pump replacement, we will notify you when remedy parts are available and offer loaner options when applicable.
Does an open recall affect my 2020 Lexus ES 350's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and may be flagged by buyers or dealers during inspections. Resolving recalls at Nalley Lexus Smyrna protects resale and trade-in value; we can complete the work and provide documentation—start the process with a free VIN check and consider our trade-in appraisal at sell-your-car-online.htm.
Can I fail a state inspection because of an unresolved 2020 Lexus ES 350 recall?
Some recalls affect safety-critical systems and could cause inspection failures depending on state rules and the nature of the defect. For example, ABS actuator or steering tie rod issues listed by NHTSA can impact vehicle control; to avoid inspection or insurance complications, bring your vehicle to Nalley Lexus Smyrna for a free recall check and repair under the manufacturer program.
2020 Lexus ES 350 Recall Summary
These recall summaries are based on NHTSA records and manufacturer campaigns. To verify your vehicle’s status and to schedule the free recall repair with factory-trained technicians, schedule service at Nalley Lexus Smyrna today — we serve Smyrna, Roswell, Alpharetta, Marietta and the greater Atlanta area.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2020 Lexus ES 350 is affected by several NHTSA-listed recalls that can present real safety risks if left unaddressed. Specific issues reported include the Pre-Collision System (PCS) unexpectedly applying the brakes when radar incorrectly detects steel joints or plates in the roadway — an action that can increase the risk of a crash by causing sudden braking. Other recalls documented by the manufacturer and NHTSA include fuel pump failures that can lead to engine stall while driving, a steering tie rod lock nut issue that can compromise steering, a driver knee air bag installation concern that may affect deployment, and an ABS actuator O-ring problem that can reduce brake fluid pressure control. Nalley Lexus Smyrna emphasizes that recall repairs are not optional safety upgrades: they are manufacturer-identified defects that require correction. Our factory-trained technicians use OEM parts and manufacturer diagnostic tools to diagnose and correct these problems correctly and completely. If you are in Smyrna, GA or nearby communities such as Roswell, Alpharetta, Marietta, or the greater Atlanta area, contact Nalley Lexus Smyrna to schedule service. We also publish current service specials and offer service financing so you can address safety-critical recalls now and pay later.

Your Certified Recall Experts

Choose a certified franchise dealer for recall work to ensure repairs are performed exactly to manufacturer standards — Nalley Lexus Smyrna is your local certified Lexus dealer serving Smyrna, GA and the surrounding communities. Our technicians are factory-trained and equipped with OEM diagnostic tools and access to manufacturer recall databases and remedy parts. That means when the repair calls for replacement of PCS components, fuel pump assemblies, steering gear parts, or air bag modules, we use genuine Lexus parts and follow Lexus/Toyota specified procedures so the repair is logged correctly with the manufacturer and NHTSA. Recall repairs are performed free of charge under the manufacturer program; additional work outside the recall is explained up front. We maintain a service portal for easy communication and appointment management at our service portal, and we post ongoing service specials to help with routine maintenance while you’re here. If you need a fast VIN check or to schedule appointment, Nalley Lexus Smyrna will prioritize safety and transparency so you can get back on the road with confidence.

Check Your VIN Today

Checking your vehicle identification number (VIN) is the fastest way to confirm open recalls for the 2020 Lexus ES 350; the NHTSA database provides an authoritative record, and Nalley Lexus Smyrna will verify your VIN at no charge. If the NHTSA shows an open recall, the manufacturer’s corrective action is provided at no cost — for example, dealers will replace certain PCS components for unexpected braking events, and fuel pump assemblies will be replaced with an improved unit where applicable. When you arrive at our service center we run a VIN recall lookup, explain the specific defect and consequence in plain language, and provide an estimated repair time and next steps. Many recall repairs take only a few hours, but some require parts shipments; when that occurs we will notify you immediately and offer scheduling options that fit your day. To get started, schedule service online or call our service team through the service portal. We also offer service financing to make it easier to handle any non-recall maintenance while your recall is completed.

Protect Your Resale Value

Open recalls can reduce trade-in offers and complicate private sales because many buyers and dealers check NHTSA records before purchase; resolving recalls at an authorized dealer like Nalley Lexus Smyrna protects your vehicle’s value and ensures official documentation of repair. The 2020 Lexus ES 350 has multiple NHTSA recalls that relate to safety-critical systems — from fuel pump failures that can cause engine stall to ABS actuator issues that affect brake pressure — and unresolved items may be reflected in appraisals and buyer decisions. Getting recalls repaired at our dealership demonstrates that the vehicle was maintained according to manufacturer standards and that OEM parts were used for the remedy. We make this process simple: schedule a VIN check and repair, receive documentation after service, and use that documentation to support trade-in or private sale transactions. For a quick appraisal, visit our trade-in portal at sell-your-car-online.htm and then schedule appointment to complete any necessary recall work.
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Recall Summary

12 recalls found · All repairs FREE

Forward Collision Avoidance

FREE3 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence

A vehicle that unexpectedly brakes increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

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Forward Collision Avoidance3
FREE3 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Consequence

A vehicle that unexpectedly brakes increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

Find Out If We Can Help

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Fuel Pump5
FREE5 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

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Steering1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Consequence

If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

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Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

Consequence

In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

Corrective Action

Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

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Fuel Tank1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

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Free recall check · No appointment needed

Anti Lock Brake1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Contro

Consequence

Insufficient brake fluid pressure may cause a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.

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