2020 Lexus IS 350 Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Lexus IS 350?
The NHTSA has issued 14 recalls affecting the 2020 Lexus IS 350 covering air bag inflators (7 entries), fuel pump failures (5 entries), and fuel system delivery pipe concerns (2 entries). Air bag recalls: inflator issues can cause inflator rupture and metal fragments; corrective action is replacement of the inflator or air bag assembly at no charge. Fuel pump recalls: some pumps may fail and cause the engine to stall; dealers will replace the pump or pump assembly free of charge. Fuel system recalls: hardened diaphragms in the fuel pulsation damper can crack and leak fuel; dealers will replace the fuel delivery pipe free of charge.
How do I check if my 2020 Lexus IS 350 has an open recall?
You can check open recalls by entering your VIN at NHTSA.gov or bring your vehicle to Nalley Lexus Smyrna for a free VIN check. Call Lexus customer service or use the NHTSA site for official recall numbers; our service team will also verify recalls when you schedule service.
How much does a 2020 Lexus IS 350 recall repair cost?
Recall repairs for the 2020 Lexus IS 350 are performed at no cost to the owner when completed through the manufacturer recall program. At Nalley Lexus Smyrna we use OEM parts and factory-trained technicians to ensure the repair meets Lexus standards; ask about our service specials for related maintenance.
Can I get my 2020 Lexus IS 350 recall fixed at an independent shop or do I need a dealer?
Manufacturer recall repairs must be performed by an authorized dealer to guarantee OEM parts and compliance with Lexus repair procedures; Nalley Lexus Smyrna is a certified Lexus franchise that performs free recall repairs. Independent shops cannot always access manufacturer parts, proprietary diagnostics, or official campaign updates; bring your vehicle to our certified facility to ensure warranty and safety compliance.
How long does a 2020 Lexus IS 350 recall repair take?
Repair time varies by recall: most inflator, fuel pump, or fuel delivery pipe replacements are completed within a few hours to one day depending on parts availability and service bay schedules. When you schedule service we provide an estimate and can often perform the work same-week; ask about service financing if you need payment flexibility.
Does an open recall affect my 2020 Lexus IS 350's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and deter private buyers; getting recalls completed at Nalley Lexus Smyrna protects resale value and demonstrates proper maintenance. We can complete recall service and provide documentation for trade or sale; learn more or get an appraisal at our trade-in page.
Can I fail a state inspection because of an unresolved 2020 Lexus IS 350 recall?
Some recalls affect systems inspected by state programs; unresolved safety recalls can complicate inspections and could affect insurance or registration in some states. Nalley Lexus Smyrna will verify open recalls and complete required repairs so your vehicle meets safety and inspection standards — schedule appointment for a free recall check.
2020 Lexus IS 350 Recall Summary
This recall summary is based on NHTSA records for the 2020 Lexus IS 350. For verified, no-cost repairs, contact Nalley Lexus Smyrna in Smyrna, GA or schedule service online and let our factory-trained team complete the necessary recall work.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

Addressing recalls promptly protects you, your passengers, and other drivers. The 2020 Lexus IS 350 has documented NHTSA recalls that include potential air bag inflator rupture, which can expel metal fragments and cause serious injury, and fuel pump failures that can cause engine stall while driving, creating a crash risk. Fuel system issues tied to hardened pulsation damper diaphragms can lead to fuel leaks and create a fire hazard. Ignoring these manufacturer recalls can increase the likelihood of injury and may affect insurance coverage in the event of a claim. At Nalley Lexus Smyrna our factory-trained technicians prioritize safety and follow Lexus repair procedures and TSBs to the letter; all recall repairs are performed with OEM parts and documented to protect your safety and your insurance position. If you suspect any fault or have been notified by the manufacturer, do not delay — schedule service today and ask about our service financing if you need payment flexibility.

Your Certified Recall Experts

Nalley Lexus Smyrna is the authorized Lexus franchise in Smyrna, GA, staffed with factory-trained technicians who use Lexus OEM parts, dealer-only diagnostics, and manufacturer repair procedures to complete recall campaigns correctly and completely. Choosing a certified dealer ensures recalls are performed with the correct replacement parts and documented in manufacturer systems — this preserves warranty, protects resale value, and satisfies NHTSA campaign requirements. We serve Smyrna and surrounding communities including Roswell, Alpharetta, Marietta, and the greater Atlanta area, offering convenient hours, loaner options, and accurate status updates. All manufacturer recall repairs are free at our dealership; when you schedule appointment our team will verify your VIN against NHTSA records, explain the required remedy, and complete the work with OEM quality. Check our service specials for maintenance offers while your recall is completed.

Next Steps & What to Expect

Start by checking your VIN on NHTSA.gov or bring your 2020 Lexus IS 350 to Nalley Lexus Smyrna for a free recall lookup; our service advisors will verify open campaigns and advise the required repair. Typical turnaround depends on the specific recall: inflator or fuel delivery pipe replacements can often be completed the same day or within 24 hours, while some fuel pump campaigns may require parts ordering and a short wait. When you schedule service we provide clear timelines, OEM parts only, and manufacturer documentation showing the recall status. If you prefer, we can coordinate loaner vehicles and service financing so you get repairs now and pay later — ask our service team about financing and available service specials. We make the process fast, safe, and fully compliant with Lexus recall requirements so you can return to driving with confidence.

Protect Your Resale Value

Open recalls can reduce trade-in offers and slow resale transactions because buyers and dealers often verify NHTSA records before purchase. Resolving recalls at an authorized dealer like Nalley Lexus Smyrna preserves the resale value of your 2020 Lexus IS 350 and provides documented proof of safety compliance. Our service team will complete recall repairs using OEM parts, update manufacturer records, and issue service documentation you can present to prospective buyers or trade-in evaluators. We work with customers across Smyrna, Vinings, Marietta, and the greater Atlanta area to ensure vehicles are up to date on recalls before sale. If you’re considering a trade or appraisal, visit our trade-in page after recall completion for an accurate offer; completing recalls through a certified Lexus dealer is one of the best ways to retain maximum value.
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Recall Summary

14 recalls found · All repairs FREE

Air Bag

FREE7 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a pri

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Toyota will notify owners. Depending on the vehicle model, dealers will replace the driver or front passenger air bag inflator or the air bag assembly using an alternate inflator , free of charge. The recall is expected to begin November 15, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

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Air Bag7
FREE7 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a pri

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Toyota will notify owners. Depending on the vehicle model, dealers will replace the driver or front passenger air bag inflator or the air bag assembly using an alternate inflator , free of charge. The recall is expected to begin November 15, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

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Fuel Pump5
FREE5 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

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Fuel System2
FREE2 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall is expected to begin August 9, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.

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